TopTrendyProduct Return & Refund Policy
Order Cancellation
- Free Cancellation: Before processing.
- After Processing: $7 fee.
- After Shipment: $10 fee.
- For Changes: Contact us within 12 hours of order placement.
🔗 Contact Us for more information: support@toptrendyproduct.com
Returns
- 14-Day Policy: Return items within 14 days of delivery for Size/Color Exchange, Store Credit, or Refund.
- Condition: Items should be unused, unaltered, and in original packaging.
- Damaged Items: Claim within 5 days of receipt.
🔗 Request a Return on our Contact Us page.
Refunds
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Processing Time:
- Credit Card: Approximately 15 days.
- PayPal, Alipay, WeChat Pay, Bank Wire Transfer: Refunded to the original account.
- Amount: 20% deducted for taxes and shipping. Original shipping costs refunded if all items are returned.
Exchanges
- Damaged Items Only: Email us for exchanges.
Sale Items
- Items on sale are non-refundable and non-exchangeable.
Gifts
- If marked as a gift: Gift credit upon return.
- If not: Refund to the gift giver.
EU 14-Day Cooling Off Period
- Cancel or return within 14 days for any reason. Terms apply.
Important Information
- Returns sent to:
- Street: Werdstrasse 56
- Postal Code: 8004
- City: Zürich
- Canton: Zürich
- Country: Switzerland
- To the Name: Calin Cristian (TopTrendyProduct)
Contact
- Email: info@toptrendyproduct.com
- Phone: â€+40 (746) 638 498‬
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Address:
- Bulevardul 1 mai vechi, nr 82 A, bl 104, sc C, ap 43
- 900111 Constanţa
- România
FAQs (Frequently Asked Questions)
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What if my item arrives damaged?
- Please contact us immediately for a resolution.
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Can I return a sale item?
- No, sale items are final and cannot be returned.
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How long does it take to process a refund?
- Depending on your payment method, it can take up to 15 days.
🔗 Have more questions? Contact us here: info@toptrendyproduct.com