TopTrendyProduct Return & Refund Policy

Order Cancellation

  • Free Cancellation: Before processing.
  • After Processing: $7 fee.
  • After Shipment: $10 fee.
  • For Changes: Contact us within 12 hours of order placement.

🔗 Contact Us for more information: support@toptrendyproduct.com

Returns

  • 14-Day Policy: Return items within 14 days of delivery for Size/Color Exchange, Store Credit, or Refund.
  • Condition: Items should be unused, unaltered, and in original packaging.
  • Damaged Items: Claim within 5 days of receipt.

🔗 Request a Return on our Contact Us page.

Refunds

  • Processing Time:
    • Credit Card: Approximately 15 days.
    • PayPal, Alipay, WeChat Pay, Bank Wire Transfer: Refunded to the original account.
  • Amount: 20% deducted for taxes and shipping. Original shipping costs refunded if all items are returned.

Exchanges

  • Damaged Items Only: Email us for exchanges.

Sale Items

  • Items on sale are non-refundable and non-exchangeable.

Gifts

  • If marked as a gift: Gift credit upon return.
  • If not: Refund to the gift giver.

EU 14-Day Cooling Off Period

  • Cancel or return within 14 days for any reason. Terms apply.

Important Information

  • Returns sent to:
    • Street: Werdstrasse 56
    • Postal Code: 8004
    • City: Zürich
    • Canton: Zürich
    • Country: Switzerland
    • To the Name: Calin Cristian (TopTrendyProduct)

Contact

  • Email: info@toptrendyproduct.com
  • Phone: ‭+40 (746) 638 498‬
  • Address:
    • Bulevardul 1 mai vechi, nr 82 A, bl 104, sc C, ap 43
    • 900111 Constanţa
    • România

FAQs (Frequently Asked Questions)

  1. What if my item arrives damaged?
    • Please contact us immediately for a resolution.
  2. Can I return a sale item?
    • No, sale items are final and cannot be returned.
  3. How long does it take to process a refund?
    • Depending on your payment method, it can take up to 15 days.

🔗 Have more questions? Contact us here: info@toptrendyproduct.com